Top 5 Customer Service & CX Articles for Week of June 16, 2025
ShepHyken
JUNE 16, 2025
Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. Global happiness (not related to customer service or CX) has dropped by 10 points to 58% from last year.
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