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Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

This article will discuss three neighboring Latin American countries: Guatemala, Honduras, and El Salvador. We work with many high performing contact centers that are committed to providing scholarships and training for agents to further strengthen their bilingual speaking abilities. contact center rates. El Salvador.

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Why Some Businesses Prefer In-House Customer Service Over Call Centers

Global Response

In this article, we’ll give you a closer look at why some teams prefer to keep their customer service in-house, and why others outsource to a call center. Want your sales team to gather customer feedback from your customer service team? So, managing your customer service is no insignificant task. Maybe not. Ready to perfect your CX?

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

This article will discuss three Latin American countries: Mexico, Chile, and Belize. This allows contact centers to be more selective as they evaluate and hire prospective agents. Sales and up-sells. Telemarketing. Perhaps the most appealing factor is a lower cost delivery model, frequently beating U.S. Data entry.