Help Scout
SEPTEMBER 2, 2021
Scheduling calls with prospects if they need to debug or troubleshoot a technical problem. Working with users who want to design sites using our API. Triaging technical tickets and bugs before they are sent to our engineering team. Advising new users on appropriate implementation of technical products.
AWS Machine Learning
AUGUST 3, 2023
Finally, we show how you can integrate this car pose detection solution into your existing web application using services like Amazon API Gateway and AWS Amplify. For each option, we host an AWS Lambda function behind an API Gateway that is exposed to our mock application. Srikrishna has an M.Sc
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Help Scout
APRIL 27, 2021
.” – Drew Clark, Director of Client Services, Workwell Technologies Illustrated by Davida Fernandez, Global Head of Support for Campaign Monitor. For example, complex API questions could be spotted and reassigned by automatic workflows, taking them out of the main queue. Skill-based assignment. Move work to the right team.
CustomerSuccessBox
NOVEMBER 2, 2021
After the welcome call, the product adoption begins and implementation engineers get to work. An Implementation engineer will work on things like: Gathering all the required data for configuration. Technical deliverables- configuring APIs, integrations, provisioning and customising of the system.
SmartKarrot
FEBRUARY 22, 2021
Role: Director of Customer Experience Location: Charlotte, NC, US Organization: Ekos As a Director of Customer Experience, you will oversee a world-class customer lifecycle and all aspects of client health including onboarding, support, value realization, and contract renewal, while spearheading further adoption of Ekos services for the customers.
aircall
MAY 11, 2018
Not only do we engineer, optimize, sell, and troubleshoot the product, we also use it on a daily basis for our support and sales operations. For this post, I spoke with representatives (tributes) from our customer success, technical support, and sales teams. We push data from our API into Periscope, and what happens then?
JustCall
APRIL 5, 2023
Some of these include: AdaAgent Assist, Airkit Assist, Hub Auto, Reach, Balto, Calabrio, PCI Pan Digital Agent Assist, Pypestream, Verint, Zingtree, Talkdesk also offers API access for all plans. 4 Does JustCall or Talkdesk Have a Better Customer Support System? Both Talkdesk and JustCall have strong customer support systems.
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