AWS Machine Learning

AUGUST 14, 2023

Enterprise search is a critical component of organizational efficiency through document digitization and knowledge management. Enterprise search covers storing documents such as digital files, indexing the documents for search, and providing relevant results based on user queries. Initialize DocumentStore and index documents.

Enterprise 72

Enterprise Scripts Best practices Analytics 72

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. Metadata contains all DICOM attributes in a JSON document.

Healthcare 99

Healthcare APIs Enterprise Engineering 99

SmartKarrot

JANUARY 18, 2022

SaaS (Software as a Service) is an on-demand product distribution strategy that allows software developers to distribute software through the internet and enables users to utilize powerful software without having to deal with hardware management or complex installation processes. Top 10 Trends for Enterprise SaaS in 2022.

SaaS 10

SaaS Enterprise APIs Customer retention 10

JustCall

MAY 26, 2022

About Technology Partner Program – If you are a developer or product company, you can integrate your product with JustCall using our REST API ( Documentation ). Come join our team as an Affiliate Partner today.

CRM 98

CRM APIs Sales Technology 98

Solvvy

JUNE 17, 2021

Scribd’s platform offers access to the best ebooks, audiobooks, magazine articles, documents, and more for over a million people around the world. Armed with this information, Solvvy’s Workflow API pulls customer information from your backend to then personalize support answers or steps.

Personalization 71

Personalization Customer Experience Chatbots Upselling 71

JustCall

JANUARY 5, 2023

Tethr provides an application programming interface (API) that allows businesses to integrate the platform with a variety of third-party solutions. Pricing is accessible upon request, and assistance is provided via phone, email, documentation, and other online methods. CallMiner Eureka.

Analytics 52

Analytics Coaching Call Center APIs 52

CustomerSuccessBox

APRIL 3, 2022

Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. CustomerSuccessBox is a customer success platform that helps high-growing B2B SaaS companies reduce churn and grow their recurring revenue.

APIs 52

APIs Accountability SaaS Marketing 52

Help Scout

SEPTEMBER 2, 2021

In our examples below, we’ve chosen to use a SaaS (software as a service) product that helps users build and design websites. Working with users who want to design sites using our API. Creating documentation and materials to help educate both your customers and fellow team members on technical aspects of the product.

Technical Support 103

Technical Support Engineering APIs Education 103

CustomerSuccessBox

NOVEMBER 2, 2021

Creating a perfect Sales to Customer Success handoff document: Probably the best way to ensure that everything goes smoothly is to have documentation about each step, every data point, or information. The following points are essential to be added in a Sales to CS handoff document. Learn about actionable metrics in SaaS.

Sales 52

Sales Engineering Upselling Customer retention 52

Kayako

MARCH 21, 2018

Since onboarding involved understanding the inner workings of Kayako and how to best deliver customer support for a SaaS product, I needed my team to teach me the ropes. Training videos as a format may sound like a lot of work for onboarding, but they’re useful since they supplement any existing onboarding documentation you may already have.

Customer Service 56

Customer Service APIs Best practices Feedback 56

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

SaaS 8

SaaS APIs Analytics Enterprise 8

SmartKarrot

SEPTEMBER 25, 2020

In the past few years, the SaaS industry has grown from scarcity to abundance. SaaS has become a prime element in every business’s architecture. In a very short duration of time, AI has become the central marketable asset for the SaaS industry. The integration of AI with SaaS is a paradigm-shifting phenomenon.

SaaS 8

SaaS APIs Analytics Enterprise 8

AWS Machine Learning

JANUARY 26, 2024

Accelerate your security and AI/ML learning with best practices guidance, training, and certification AWS also curates recommendations from Best Practices for Security, Identity, & Compliance and AWS Security Documentation to help you identify ways to secure your training, development, testing, and operational environments.

Best practices 126

Best practices Government Engineering Accountability 126

Amity

FEBRUARY 11, 2018

As a CSM at a SaaS company, I focus on delivering a cohesive client experience. Any tickets where customers are flustered need to be documented and acted on appropriately. Stripe has multiple extensions and API opportunities that enable you to manage credit card expirations. ‘Hacking’ & Gaming the System.

APIs 76

APIs Upselling SaaS Self service 76

Natalie Petouhof

DECEMBER 9, 2015

While companies are increasingly turning to SaaS solutions for specific scenarios like CRM, travel and HR, using services like Microsoft Dynamics, Concur or Workday, most business app scenarios still remain locked on premises, dependent on corporate connected PCs. Share PowerApps like documents. 2) Business data proliferation.

Banking 49

Banking CRM SaaS APIs 49

Quadient

JULY 21, 2022

Hoewel ze zijn geëvolueerd van gedrukte naar een meer document-centrisch wereldbeeld, hebben ze de neiging om CCM in de eerste plaats te zien als gestructureerde, uitgaande communicatie die wordt aangedreven door wettelijke normen. Investeringen in CCM worden gedaan door on-premise, gelicentieerde software aan te schaffen.

Customer Experience 40

Customer Experience Management Journey mapping APIs 40

AWS Machine Learning

MARCH 28, 2024

If you’re implementing complex RAG applications into your daily tasks, you may encounter common challenges with your RAG systems such as inaccurate retrieval, increasing size and complexity of documents, and overflow of context, which can significantly impact the quality and reliability of generated answers. We use an ml.t3.medium

Telecommunications 116

Telecommunications Healthcare Transportation Accountability 116

Amity

JANUARY 9, 2017

As a CSM at a SaaS company, I focus on delivering a cohesive client experience. Any tickets where customers are flustered need to be documented and acted on appropriately. Stripe has multiple extensions and API opportunities that enable you to manage credit card expirations. ‘Hacking’ & Gaming the System.

APIs 54

APIs Upselling SaaS Self service 54

AWS Machine Learning

MAY 23, 2023

There are two Confluence offerings : Cloud – This is offered as a software as a service (SaaS) product. In addition, the ML-powered intelligent search can accurately find information from unstructured documents having natural language narrative content, for which keyword search is not very effective. 3LO) documentation from Confluence.

APIs 85

APIs Accountability Enterprise Personalization 85

JustCall

APRIL 5, 2023

Key features Provides customer information like health scores and profiles Allows for customer monitoring and surveys Reporting and dashboards API and integrations Tools to import and export data Workflow Data security Customizable and scalable Notifications Features to manage users and access G2 rating: 4.4 out of 5 stars.

Management 52

Management CRM Analytics Customer retention 52

ChurnZero

MARCH 7, 2019

Effectively document and communicate client needs to the Product team for future product enhancements. Collect and document competitive intelligence. . Solid technical background with understanding and/or hands-on experience in web technologies (skilled in CSS, HTML, JavaScript, RESTful API, integrations).

Engineering 8

Engineering Sales SaaS APIs 8

SmartKarrot

AUGUST 2, 2022

Digital marketers and B2B SaaS organizations both value engagement metrics. By providing information to the proper URL endpoint, the Mixpanel HTTP tracking API enables user profile handling and event-based tracking. Please look at Mixpanel’s Cohort Sync to Webhooks document if you want your users to send cohorts to your tool.

B2B 10

B2B SaaS Analytics APIs 10

AWS Machine Learning

FEBRUARY 1, 2024

The data sources may be PDF documents on a file system, data from a software as a service (SaaS) system like a CRM tool, or data from an existing wiki or knowledge base. There are three general types of vector databases: Dedicated SaaS options like Pinecone. Vector database features built into other services.

Best practices 117

Best practices Engineering SaaS APIs 117

TechSee

JANUARY 12, 2023

Since its launch a few months ago, the Visual Intelligence Platform has delivered analysis and insights within both TechSee’s products and via API integrations into third-party solutions like chatbots or workflows. The new VI Mobile SDK makes this possible. The VI Mobile SDK Advantages. Field Service Job Confirmation.

APIs 109

APIs Enterprise SaaS Chatbots 109

SmartKarrot

MAY 12, 2021

Further, it can connect to system APIs automatically, fill out forms, log into the given applications, automate data for CRM and ERP applications , and move files into their required destinations too. To understand how SmartKarrot can helps SaaS companies keep and grow loyal customers, Request a Demo. What is Artificial Intelligence?

APIs 18

APIs Analytics SaaS Chatbots 18

NobelBiz

MAY 25, 2023

Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP. The documentation should also include examples and use cases that demonstrate how the API can be used in real-world scenarios.

call center software 98

call center software Call Center APIs Contact Center 98

SmartKarrot

JULY 8, 2020

Be it a SaaS or an Enterprise, Pendo understands your company-specific needs and allows you to achieve all business milestones easily. It makes page and feature tagging easy, and the robust API makes custom integrations easy. On the other hand, Google Analytics offers only documentation, for training purposes. . Source: Pendo.

Analytics 10

Analytics SaaS APIs Advertising 10

JivoChat

JUNE 8, 2022

You will be able to acquire several web development skills, such as reading documentation, debugging, and using professional tools. Integrate React with advanced browser features, even geolocation API’s! Document Object Model. WordPress REST API (AJAX). Bootstrap 4. Javascript ES6. DOM Manipulation. Express.js.

APIs 75

APIs SaaS Engineering Best practices 75

SmartKarrot

JANUARY 20, 2022

Software-as-a-Service (SaaS) businesses use a cloud-based technology distribution model to deliver software. The SaaS market is at the heart of several creative, high-growth businesses in the UK and worldwide. We have profiled a list of the top 25 SaaS companies in the UK. Triptease is a SaaS startup based in the United Kingdom.

SaaS 10

SaaS Advertising B2B Transportation 10

Babelforce

NOVEMBER 30, 2022

Application Programming Interface (API). An API is an application programming interface. This is distinct from SaaS, which is more likely to be billed flexibly than ASP software. Document Management System (DMS). Wrap-up time is the portion of the total ‘handle-time’ that does not include hold time or talk time.

Contact Center 52

Contact Center Interactive Voice Response Call Center Automatic Callback 52

ChurnZero

JANUARY 3, 2020

Our detailed API Documentation , which helps customers build advanced implementations using their subscription data. For subscription businesses (and SaaS companies in particular) customer success is not just “nice to have”; it’s essential. In the beginning, it was hard for us to set aside the time to create these assets.

SaaS 64

SaaS Metrics Engineering Feedback 64

JustCall

APRIL 5, 2023

Lacks robust lead generation tools Flexible and customizable platform with a user-friendly interface Poor call quality from time to time Application programming interfaces (APIs) and software development kits (SDKs) available Customer service is great It has a Getvoip rating of 3/5 stars. USD per user/month Premier: Starting at $32.29

voip 52

voip Interactive Voice Response APIs Contact Center 52

Eptica

JULY 11, 2018

Can you increase flexibility through SaaS implementations that are easy to expand? Write a RFP Once you have a good idea of your needs write this down as a Request for Proposal (RFP) document. How easy will it be to add new channels as you grow? Do you need to cover multiple languages as standard? Share this page on: Tweet.

Customer Experience 51

Customer Experience Average Handle Time Multichannel SaaS 51

JustCall

FEBRUARY 13, 2023

month for up to 40k emails WhatsApp Business API – Starting at $0.0042 per WhatsApp Template message and $0.005 for session messages SMS, WhatsApp, Chat, and MMS – Starting at $0.05 8×8 Overview 8×8 is a SaaS-based phone, video, chat, and contact center platform for businesses. 5 Capterra– 4.6/5 5 Capterra– 4.6/5

Interactive Voice Response 52

Interactive Voice Response voip Enterprise APIs 52

AWS Machine Learning

JANUARY 20, 2023

CCC is a leading software-as-a-service (SaaS) platform for the multi-trillion-dollar property and casualty insurance economy powering operations for insurers, repairers, automakers, part suppliers, lenders, and more. Step-by-step solution Step 1 A client makes a request to the AWS API Gateway endpoint.

APIs 67

APIs Engineering Telecommunications Construction 67

JustCall

MARCH 10, 2023

Its features are top-of-the-line: Presentation and remote assistance Polling, chats, document sharing PBX for calls, messaging, and more Unlimited users Management option for hosted or on-premise solutions WhatsApp Business messages 3CX is a simple unified communications software that can be set up quickly. Is UCaaS platforms SaaS or PaaS?

voip 40

voip APIs contact center solutions Contact Center 40

Comm100

NOVEMBER 5, 2020

A SaaS company is considered a service organization too. It just provides software as a service (SaaS). Most companies use live chat software in this SaaS model, meaning their live chat software providers are eligible for SOC 2 certification. Live Chat Buyer's Guide.

Healthcare 40

Healthcare Banking SaaS Accountability 40