What is a Cloud-based Call Center Solution? (And How to Choose the Right One)
Babelforce
MARCH 30, 2022
As the software is in the cloud, you don’t have to install anything or run it on your network. Cloud-based software can handle high-quality calls using Voice over Internet Protocol (VoIP) technology. The software provider handles all maintenance, and you get instant access to updates as soon as they occur.
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