Product Alternatives

Top 8 PhoneBurner Alternatives & Competitors: Auto Dialer Features & Benefits [Expert Analysis]

Feeling overwhelmed by PhoneBurner’s cost and limited features?

Sales leaders like you today need robust auto-dialers packed with cutting-edge AI tools like predictive dialing and voice transcription, not just basic calling and marketing automation.

Ditch the frustration and explore this curated list of top 8 PhoneBurner auto dialer alternatives, handpicked by experts. Choose the perfect solution and maximize your outbound sales and inbound customer support.

You are probably looking for a PhoneBurner alternative because:

You require advanced features or customization:

PhoneBurner excels in core dialer functionalities, but some competitors offer more advanced features or customization options. If you need features like multi-language support, predictive dialing, or in-depth reporting, explore alternatives that cater to your specific needs. Remember, the best dialer aligns with your unique requirements and goals.

You prioritize international calling:

While PhoneBurner offers international calling capabilities, some PhoneBurner auto dialer alternatives have wider coverage or more competitive rates. If international outreach is a key component of your strategy, explore options specifically designed for global connectivity and cost-effective international calls.

You need seamless integrations:

Seamless integration with your existing tech stack is crucial. Think of your current tools as a well-oiled machine, where data flows freely. If PhoneBurner struggles to connect with your ecosystem, it becomes a silo, disrupting workflow and hindering insights. Valuable information gets trapped, creating friction and hindering your potential.

Choose a dialer that seamlessly integrates with your existing tools, ensuring smooth data flow, optimized workflows, and unlocking the full potential of your outbound efforts.

Budget is a major concern:

PhoneBurner, while offering robust features, can be pricier. If budget is your top priority, explore more cost-effective options. Imagine a startup or a sales team focused on maximizing ROI – every penny counts. In these cases, PhoneBurner’s price tag might feel like a roadblock to growth. Remember, affordable doesn’t mean sacrificing quality. Choose a dialer that fuels your outreach without breaking the bank.

Top PhoneBurner Alternatives

PlatformFree TrialBase Plan PriceBest ForFalls Short
Phoneburner60 min$127/user/monthSuitable for high-volume callingDoes not offer Predictive and Dynamic dialer
JustCall14 days$19/user/monthSMBs looking for an all-in-one communication platform that is easy to use and affordableNo dial-level scheduling
NICE Cxone60 days$94/user/monthBusinesses seeking omnichannel features and scalabilityComplex set-up, high cost
SalesLoftOnly demoCustom quoteTeams looking for cadence automation, advanced coachingPricey, complex for small teams
TalkDeskOnly demo$75/user/monthIf call center automation, AI analytics is what you are looking forCan be complex for simple needs
Dialpad AI Voice14 days$15/user/monthIf AI call processing, transcription is your priorityLacks some basic contact center features
RingCentral14 days$20/user/monthCompanies looking for a unified communications, video conferencingNot specifically designed for sales outreach
Kixie7 daysCustom quoteBusinesses who need power dialer, omnichannel outreachLimited reporting, basic sales tools

JustCall: #1 Alternative for PhoneBurner

justcall

JustCall is a powerful cloud-based phone system for remote sales and customer support. It comes with many features, such as auto-dialer, native integration, SMS workflow, VoIP, call tracking, and intelligent analytics, making it one of the best PhoneBurner alternatives.

Unlike PhoneBurner, JustCall also has predictive dialing and advanced call distribution, which are far more effective than PhoneBurner’s power dialer in terms of saving your agent’s time. The effective use of AI can help you connect to more available leads or customers in a working day, resulting in more sales or more ticket resolutions.

Key auto dialer features of JustCall

Customer Reviews

“The new integration to Pipedrive is very well designed, and well implemented. The initial configuration took a little effort, but now that it is in place, everything is working very well. All calls made from Pipedrive, or received from clients, are logged in Pipedrive. Similarly, all SMS messages (inbound and outbound) are also logged. I am loving that!”Joseph V.
“JustCall is a great application for making and receiving Phone Calls and sending & receiving SMS Texts. It works well with Pipedrive CRM and integrates easily. Plus the JusCall interface allows for a lot of customization and control for one person or a team/company. Customer Support via their Chat is great and the knowledge base is very thorough.”Jeff B, Business Owner.

Pros & cons

ProsCons
Affordable pricing and easy budgeting due to standardized plansAI-driven services can be a bit overwhelming for some. However, JustCall is available without AI as well
User-friendly interface that is easy to use
Powerful CRM integrations
Android and iOS Mobile applications with the highest rating in the industry
Predictive dialer option and mode switching
Searchable transcriptions and conversation Intelligence

Pricing:

JustCall’s pricing is structured into several plans, designed to cater to different business sizes and needs:

JustCall Pricing: (Without AI, billed annually)

justcall pricing without AI

JustCall AI Pricing: (With AI, billed annually)

  • Team Plus: $49
  • Pro: $49
  • Pro Plus: $89
  • Business Plus: Talk to Sales
JustCall AI Pricing

Learn more about JustCall Pricing plans and features.

Why JustCall over PhoneBurner?

JustCall starts at $19 per user, significantly cheaper than PhoneBurner’s entry point. This makes it ideal for startups, small businesses, and budget-conscious teams. You can also simplify expense management with JustCall’s single bill for voice, text, and MMS credits, unlike PhoneBurner’s separate charges and add-ons.

JustCall allows you to eliminate manual dialing and launch calls directly from your CRM with a single click in JustCall. You can connect JustCall with popular CRMs, marketing tools, and productivity apps for smooth data flow and eliminating manual entry. Advanced users can even leverage JustCall’s open API for custom integrations and tailored solutions.

Finally, JustCall prioritizes customer satisfaction with readily available and helpful support via various channels. Feedback is also incorporated into product development, ensuring the platform evolves with your needs.

NICE CXone

nicecxone alternative
Source: NiceCXone

NICE CXone is another cutting–edge SaaS-based contact center software built on the foundation of multi-channel ACD and speech-enabled IVR. It empowers contact centers to seamlessly contact customers through multiple channels such as email, voice calls, live chat, and social media.

Suitable for all business sizes and verticals, it helps contact centers around the globe provide excellent customer experience with its suite of reliable and secure contact center solutions.

Key auto dialer features

  • Quality and workforce management: Ensure call quality and agent performance with call recording, coaching tools, and comprehensive workforce management functionalities.
  • Automation and Artificial Intelligence: Leverage AI to automate repetitive tasks, route calls intelligently, and personalize interactions for a frictionless customer experience.
  • Omnichannel routing: Deliver seamless customer experiences across multiple channels (voice, email, SMS, chat) with intelligent routing and unified agent views.

Customer review

“We now able to easily support more contact channel with customer like social media and live chat. Self-service that using the AI powered live chat bot help customer to self-troubleshoot their issues. The answer for self-service bots is managed by the knowledge base that will update accurate information all the time.” Dustin J.
“This cloud based platform has a very user friendly interface, a lot of bells and whistles and love the prebuilt reports. It’s nice to have the supervisor tools to listen in to calls and very easy to search and find recorded calls. Love the coaching and interaction options and schedule management tools built into the system. Tadao H.

Pros & cons

ProsCons
Handles high call volumes and complex omnichannel needs seamlesslyExpensive compared to other options, especially for smaller businesses
Offers a wide range of features, including IVR, workforce management, and analyticsImplementation can be time-consuming and requires technical expertise
Prioritizes data security and adheres to strict compliance regulationsNot specifically designed for outbound sales outreach and lacks a few essential features
Highly customizable to fit specific workflows and preferencesSteep learning curve for users due to the extensive feature set

Pricing

  • (Interactions Orchestration plans)
    • Digital Agent – $71/user/month (no voice calling)
    • Voice Agent – $94/user/month
    • Omnichannel Agent – $110/user/month
  • (Orchestration, Optimization and Analytics plans)
    • Essential Suite – $135/user/month
    • Core Suite – $169/user/month
    • Complete Suite – $209/user/month

Is NICE CXone better than JustCall?

While both JustCall and Nice CXone have their strengths, for cost-conscious, sales-driven teams seeking a user-friendly dialer solution, JustCall emerges as the clear champion.

Unlike Nice CXone’s often hefty price tag, JustCall offers accessible plans that won’t break the bank, making it ideal for startups and growing businesses.

Also, JustCall gets straight to the point, providing essential outbound features you need, like power dialing and multi-channel outreach, without overwhelming you with unnecessary functionalities you might not use. Pay only for what you need, maximize your ROI.

JustCall’s intuitive interface also makes it easier to use, and an effortless onboarding and set-up process allows you to start dialing immediately. CXone is much harder to use and set up.

SalesLoft

salesloft alternative
Source: Salesloft

SalesLoft is a leading sales engagement platform that helps companies drive better sales. It’s a comprehensive platform with practical tools and integrations for efficient digital selling.

The software automatically syncs with existing CRM so companies can orchestrate multiple channels for prospecting and expanding customers. Its advanced features, like pipeline management, call tracking, transcription, and live agent coaching, help close deals faster.

Key auto dialer features

  • Click-to-Call: Initiate calls directly from emails, calendar events, or other Salesloft records.
  • Call Recording: Record conversations for playback, coaching, and compliance purposes.
  • Artificial Intelligence and Automation: Auto-transcribe calls, identify sentiment, and automate repetitive tasks like scheduling and data entry, freeing up your team for more strategic work.

Customer review

“Cadences are a great way to keep engaging with potential customers and increase the response rate significantly. I use the click and open data to tailor my messages to maximize engagement. I love the new dashboard that helps me focus on the customers who are ready to engage. I log into SalesLoft every morning when I log into my computer. It seamlessly tracks my communications and helps keep me focused.” Lauren P.
“The platform has a very user friendly interface. You can create cadences for different type of services/products, that you can easily send to the leads with minor changes, instead of writing complete emails from scratch.Real-time activity tracking can be done & reports can be fetched easily. It can also be integarted with your calendars & automatically blocks time on calendar when your lead would schedule a meeting from the salesloft meeting link that you can add in your Signature. I use this plaform on daily basis which has helped me improve my productivity at work so far.” Abhishek C.

Pros & cons

ProsCons
Robust coaching tools and automated cadences streamline sales outreachCan be expensive for small teams, especially with advanced features
Integrates seamlessly with popular CRMs for data flow and visibilityMight not scale well for very large enterprises with complex needs
Intuitive and easy-to-use interface simplifies adoption for sales teams
Provides detailed insights into team and individual performance

Pricing

  • Essentials – Price on request
  • Advanced – Price on request
  • Premier – Price on request

Is SalesLoft better than JustCall?

While both JustCall and SalesLoft cater to sales teams, they differ significantly in focus and value proposition.

JustCall’s Sales Dialer, which is JustCall’s auto dialer, is laser-focused on outbound sales activities. Salesloft, while offering outbound sales features, emphasizes broader marketing and sales automation across the entire pipeline. This might be overkill if your primary need is streamlining outbound calls and conversions.

JustCall boasts a clean and intuitive interface, making it easy to learn and use for teams of all sizes. SalesLoft’s interface, while robust, can have a steeper learning curve due to its wider range of features. This might require more training and onboarding resources.

JustCall offers 100+ integrations. While Salesloft integrates with CRMs, its focus leans more toward internal collaboration tools. Finally, JustCall is incredibly well-known for customer support. SalesLoft, while offering support, caters to a broader user base. This might mean longer wait times or less personalized assistance, depending on your specific needs.

Talkdesk

talkdesk alternative
Source: Talkdesk

Talkdesk is an AI-based cloud contact center for customer-facing companies. Its solution includes Talkdesk CX Cloud, Talkdesk Industry Experience Cloud, and Talkdesk Phone, all in a single platform for a holistic customer experience.

Talkdesk has the advantage of speed, agility, reliability, and automation, which enables businesses to deliver excellent customer experience and drive better business outcomes.

Key auto dialer features

  • Whisper coaching: Provide real-time guidance to agents during live calls without alerting the customer, fostering continuous learning and improvement.
  • Performance analysis: Gain detailed insights into individual and team performance with comprehensive call metrics and reporting tools.
  • Click-to-Call: Conveniently initiate calls from various touchpoints within the platform.
  • Interactive Voice Response (IVR): Direct callers to the most appropriate agent or department using automated menus and self-service options.

Customer review

“The thing I like the most is that we can track all the calls by just entering the phone number or the agent name and it gives all data of when we called and for how many minutes we talked on that number.”Gurstinder S.
“Simplicity of the solution. It serves the basic and some advanced call routing requirements. it is easy to use solution. Preventive and scheduled maintenance notifications are puctual and precise. If it says next update in 15 min you will get the next update in 15 min.” Keyurvan K.

Pros & cons

ProsCons
Offers automation tools for various call center tasks, improving efficiencyMore complex than some other options, requiring a learning curve for users
Leverages AI for insights into call data and agent performanceNot the most affordable option, especially with advanced features
Flexible platform allows for customization based on specific needsMight be overkill for businesses with basic call center needs
Some integrations require additional fees or custom development

Pricing

  • CX Cloud Essentials – $75
  • CX Cloud Elevate – $95
  • CX Cloud Elite – $125
  • Experience Cloud – Custom package

Is Talkdesk better than JustCall?

JustCall has budget-friendly and scalable plans, while Talkdesk can be significantly more expensive with advanced features, potentially straining smaller teams’ budgets.

JustCall’s simple and intuitive interface minimizes training time and maximizes productivity for teams of all sizes. Talkdesk has a robust feature set for complex contact center operations, but the steeper learning curve might require more training resources.

JustCall provides centralized lead management, call recording, and voicemail drops within the platform for a seamless sales workflow. Talkdesk offers wider contact management tools across different channels, but integrating with separate lead management solutions might be necessary for sales-specific needs.

Dialpad

dialpad
Source: Dialpad

Dialpad is an intelligent business phone system built on the Google Cloud Platform. It consolidates calls, messages, and meetings in a single platform so users have different ways to collaborate and stay connected.

AI tools, such as live coaching and sentiment analysis, power Dialpad, enabling users to turn conversations into conversions. By upgrading outbound sales to focus on customer experience, Dialpad assists agents in closing deals faster.

Key auto dialer features

  • Automated attendance: Track agent availability and status automatically, ensuring proper staffing and eliminating manual check-ins.
  • Prospect categorization: Organize and label leads effectively based on specific criteria, enabling targeted outreach and marketing campaigns.
  • Native VoIP: Enjoy crystal-clear voice quality and reliable connections without the need for additional hardware, simplifying set-up and maintenance.

Customer review

“We use Dial Pad as the daily driver at my workplace. We use it multiple times a day, probably at least 100 times , daily , each user. This is the only tool we use for our main purpose, one specific purpose. all our telephonic communication. it’s a great tool, easy and efficient. All the features are simple to use and easy to find. Transcripts and call recording are fabulous and great when needing to referance . If you miss anything you can always go back and listen to the call. also great when training new people allows us to demonstrate real conversations. Overall a great asset to our telephonic necessities. 2 thumbs up!” – Fanny E., Small Business Owner.
“The main points are that it’s extremely user-friendly, admin-friendly, and intuitive. The AI is helpful, the analytics are very in-depth, and the integrations are a dream come true. Also, the support/dev team is always open to ideas for new features.” Stephanie S.

Pros & cons

ProsCons
Utilizes AI for predictive dialing and real-time call transcriptionLacks some essential contact center features like workforce management or IVR
Cloud-based and accessible from any device, it is ideal for remote teamsNot ideal for very high call volumes or complex routing needs
Quick and user-friendly set-up process with an intuitive interfaceLimited integration options compared to other platforms

Pricing

  • Standard – $15
  • Pro – $25
  • Enterprise – Custom quote

Is Dialpad better than JustCall?

JustCall offers extensive power dialer features like predictive dialing, voicemail drops, and call recording, specifically designed to maximize call volume and connect with more prospects. Whereas, Dialpad provides basic calling functionalities but may lack dedicated power dialer features, requiring additional integrations or manual adjustments.

Dialpad’s reporting features might be more limited, potentially hindering your ability to analyze call data and track progress effectively. JustCall provides detailed call reports and analytics, including individual and team performance metrics, to gain valuable insights and optimize your sales strategy.

JustCall also enables engaging beyond calls with integrated SMS and voicemail drops, increasing response rates and multi-touch outreach capabilities. Dialpad primarily focuses on voice calls, potentially limiting your outreach approach and engagement options.

RingCentral

ringcentral
Source: Ringcentral

RingCentral, one of the top PhoneBurner auto dialer alternatives, is a unified communication platform offering voice, video, messaging, and team collaboration features. It caters to businesses of all sizes, remote/hybrid teams, and organizations seeking streamlined workflows and enhanced collaboration.

Key auto dialer features

  • Reporting and call recording: Capture calls for training, quality assurance, or reference, ensuring compliance and providing valuable learning opportunities.
  • Call forwarding: Ensure calls reach the right person even when unavailable.
  • Voicemail transcription: Quickly understand voicemail messages with AI-powered transcriptions.

Customer review

RingCentral MVP is a great solution for all of our communication needs. The phone system, the video meetings and the collaboration platform are used daily and are simple to use. We also have a great Customer Support representitive that helps with any issues when they arise.” Joe C.
“RingCentral MVP is a game-changer. This platform seamlessly merges innovation, efficiency, and reliability, which made it a standout choice for us. Being on the team for the initial set up thene being the expert has really meant that I have done a deep dive and experienced the system in full. The user-friendly interface is super easy to navigate and is seamless. One of the standout features for me is the flexibility. With its mobile app, no matter where I am in the world I am easily contactable with communication options to the business at my fingertips.”Joey D.

Pros & cons

ProsCons
Offers a wide range of features beyond just calling, including video conferencing, team messaging, and file sharingCan be expensive, especially for larger businesses with advanced feature needs
Accommodates businesses of all sizes, from small teams to large enterprisesSome features can be complex for smaller teams with simple needs
Known for its uptime and reliable serviceBuilt-in dialer may not be as robust as dedicated options
Integrates with a wide range of popular business applicationsBasic reporting might not be sufficient for detailed analysis

Pricing

  • Core – $20/user/month
  • Advanced – $25/user/month
  • Ultra – $35/user/month

Is RingCentral better than JustCall?

JustCall’s features like power dialing and lead management directly support your sales process, driving conversions. RingCentral’s functionalities cater to broader communication needs, potentially lacking this laser focus.

JustCall’s affordable plans make it ideal for budget-conscious teams. RingCentral can be significantly more expensive, especially with advanced features.

Also, RingCentral’s wider range of features might require more training and navigation time. JustCall’s easy-to-use interface gets your team productive quickly.

Kixie

kixie alternative
Source: Kixie

Kixie is an agile communication platform with drag-and-drop campaign building, real-time sentiment analysis, and AI-powered insights. It is ideal for small and medium-sized businesses seeking affordability, agility, and multi-channel communication capabilities.

Key auto dialer features

  • Drag-and-drop campaign builder: Create multi-channel campaigns effortlessly with a visual interface, no coding required. Drag & drop email, SMS, and voice elements to design targeted outreach strategies.
  • Sentiment analysis: Gain instant insights into customer sentiment during calls and SMS interactions. AI analyzes tone and language, allowing you to adapt communication and address concerns immediately.
  • AI-Powered insights: Uncover valuable data hidden within your communication channels. AI identifies trends, suggests improvements, and generates actionable insights to optimize your campaigns and strategies.
  • Voicemail drop: Leave pre-recorded voicemails without manually repeating messages.

Customer review

“The Powerdialer has to be the most easy to use software & tool and I’ve tried a lot of different options on the market. I love that onboarding was a breeze when I initially started on a trial and they even offered customer support and extensive videos and help articles. The AE who signed me up was really accessible for answering my questions even with being on a different time zone (3hours behind) and never pushy at all. The call history and inbound SMS worked effortlessly without me wondering – I get an email if someone leaves a voicemail and I can track SMS as well and go back and listen to previous calls.”Jean P.
“I love the data tracking, along with being able to edit variables to further expand the metrics available. One of my favorite things about Kixie overall though, is the integration with everything else I do. For example, I use Google Calendar tasks to help me organize some of the follow up calls I do. It’s what I found to work the simplest & expend least overall time. The only challenge is that I haven’t found a good tool to integrate (like Click Up, Monday, Asana, etc.). If it weren’t for Kixie I would have to hand power dial all these follow ups on a daily basis. Kixie allows me to call any phone number on the internet with the same ease I feel on my phone”Phillip I.

Pros & cons

ProsCons
Flexible pricing plans, generally more affordable than othersLacks some features found in others, such as video conferencing and team messaging
Strong power dialer features like predictive dialing and voicemail drops, ideal for sales teamsInternational calling features might be less robust than others
User-friendly interface makes it easy to get started quicklyKixie’s customer support might be less extensive, compared to the others
Provides comprehensive call data and performance analyticsKixie is not as reliable or secure (in terms of data security) compared to others

Pricing

  • Integrated – Price on request
  • Professional – Price on request
  • Outbound Power Dialer – Price on request
  • Ultimate Revenue – Price on request

Is Kixie better than JustCall?

Kixie, one of the top PhoneBurner auto dialer alternatives, boasts strong dialer features, but JustCall goes beyond, offering a well-rounded solution for sales-driven teams. JustCall provides not just robust dialing, but also multi-channel outreach with SMS and voicemail drops, increasing engagement and response rates.

JustCall’s centralized lead management lets you track interactions and measure performance directly within the platform, simplifying your workflow. Kixie requires integrating separate tools for lead management.

JustCall connects with a broader range of popular tools, enhancing workflow and data flow across your tech stack. Kixie’s integrations might be more limited, especially beyond CRMs.

JustCall’s intuitive interface is easy to learn and use, even for non-technical users. Kixie’s interface, while functional, might require more training and adaptation.

Conclusion: Why is Justcall the best alternative to PhoneBurner?

JustCall is the smarter auto dialer you’ve been waiting for.

JustCall offers crystal-clear plans that combine voice, text, and MMS credits for predictable expenses. Starting at just $19 per user, JustCall equips startups and growing businesses with the essentials. We even listen to your feedback, constantly updating with features you actually need.

But it’s not just affordability. JustCall uses smart dialing and call analytics to help you close more deals faster. Need an easy-to-use system? Our intuitive interface gets your team on board quickly, maximizing productivity. Want everything connected? Integrate seamlessly with your favorite CRMs and productivity tools. And if you need a hand, our exceptional customer support is always there.

Ready to ditch the frustration and boost your sales? Start your JustCall’s 14-day trial (that too free) and see the difference!

Deepan heads Demand Gen at SaaS Labs. A data-driven marketer, Deepan is extremely passionate about enabling early stage SaaS companies & accelerating their growth

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