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7 Ways to Automate Customer Service (Without Sacrificing Quality)


Automating customer service isn’t a fad. While some fears of chatbots stealing jobs persist, the reality is that customers now prefer the convenience of support automation, and businesses are profiting in many ways. Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Read on to learn more about the various ways that automating customer service can benefit your business. What Is Customer Service Automation?