Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center
AWS Machine Learning
FEBRUARY 6, 2023
We wanted to combine the power of Amazon Lex’s conversational AI capabilities with the Talkdesk modern, unified contact center solution. The following diagram illustrates our solution architecture. The connector was built by using the Amazon Lex Model Building API with the AWS SDK for Java 2.x.
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