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How to Successfully Implement Customer Journey Analytics – Part 1

Pointillist

Outbound Sales Call. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. Call Support Center. Company Outreach. Promotion Offered. Direct Mail Sent. Operational Events.

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Conversation Intelligence: The key to success in customer conversations

JustCall

Conversational AI enables the system to perform end-to-end actions through Application Programming Interfaces (API). The use cases of conversation intelligence in sales are wide. You can compare your reps’ performance with industry benchmarks across industries and roles. These features facilitate more autonomous tasks.

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How to Successfully Implement Customer Journey Analytics

Pointillist

Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs. Data in any format may be uploaded to this endpoint. This process typically takes 1-2 days.