TLC Associates

MAY 29, 2019

At TLC, we offer multichannel outbound and inbound sales solutions based on our years of proven performance. Using intelligent data analytics, our deep brand and product knowledge, and our commitment to creating great customer experiences, we help our clients acquire and keep the customers they’re looking for.

outsourcing 40

outsourcing Contact Center Outbound sales Inbound sales 40

OctopusTech

SEPTEMBER 9, 2023

Receive data-driven reports Call center providers always provide analytics and reports in detailed form to their clients. The only difference is that every communication channel operates independently with a separate system and a team in multichannel call centers.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Callminer

OCTOBER 11, 2018

Fortunately, there are valuable tools that can help you gain deeper insights, such as speech analytics , to better leverage your data and boost call center performance. Osiris Parikh is a certified inbound sales professional and SEO strategist. Osiris Parikh @CommonSenseEd.

Call Center 561

Call Center Metrics Contact Center Wait times 561

ProProfs Blog

JULY 29, 2020

In a Multichannel World Why Phone Support is Still Relevant? . While one agent might be great with inbound sales, the other might have technical expertise for resolving complex issues. While some customers are analytical, others tend to be more expressive. Unleash the power of data with insightful reports and analytics.

Call Center 128

Call Center Interactive Voice Response Customer Experience Call flow 128