What Is Unified Customer Experience Management (CXM)?
NobelBiz
MARCH 12, 2024
Unified CXM, on the other hand, takes a comprehensive view of the customer journey, aiming to deliver cohesive and personalized interactions at scale. Enables instant, personalized interactions based on the entire customer journey. Enables quick service on the platform of their choice. billion in 2023 to $52.54
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