Analytics Consulting Entertainment Surveys 
CSM Magazine
FEBRUARY 6, 2024
In the high-stakes world of sports and entertainment, the right technology can turn game day into an unforgettable experience. That’s where Oracle Cloud EPM comes into play, providing a level of agility stadium operators require to keep up with the dynamic nature of sports and entertainment events.
DMG Consulting
JANUARY 29, 2021
Everything that could go virtual did, and the businesses that had this option were the lucky ones, unlike some of their peers in the entertainment and retail world. . of survey respondents indicated the importance of prioritizing the customer experience. of survey respondents selected this initiative as a priority for 2021.
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CSM Magazine
APRIL 14, 2021
Survey of marketing decision-makers reveals major hurdles in updating CX strategies. Lack of customer insights is the biggest challenge to a successful customer experience strategy for 54% of marketers surveyed. Yet only half (55%) of CX and marketing decision-makers plan to implement customer analytics in 2021.
TechSee
JUNE 25, 2019
A Tata Consultancy Services survey found that 31.7% Emotion analytics. Emotion analytics analyzes an individual’s verbal and non-verbal communication in order to understand their mood or attitude. Emotion analytics can be used to classify a customer’s mood with the right priority and route it to the right agent.
delighted
JUNE 3, 2021
We surveyed 1,200 shoppers across the US to learn more about their shopping habits and preferences. A consumer survey by Retail Dive in 2017 showed that young shoppers and older shoppers opt to do their shopping in-store, perhaps for different reasons. Which of the pandemic trends will stick? This finding is not peculiar to 2020.
Kayako
MAY 11, 2017
In-flight entertainment has been in-demand since commercial flight became routine; Virgin just figured out a way to up the ante by including individual TVs in all headrests. Consult company-specific case studies and product reviews, as well as industry-wide data and statistics collected by third-party companies. Consideration.
CCNG
OCTOBER 19, 2022
Martech Alliance, 2021) Nearly half (48%) of survey respondents said the customer experience they deliver falls below or significantly below their customers’ expectations. Forrester, 2016) The average email survey response rate is 24%. Fluid Survey, 2014) 75% of people complete surveys on their mobile.
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