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Infinity becomes preferred partner of Automotive Transformation Group

Infinity

Infinity, the leading call intelligence provider, has announced a new partnership with Automotive Transformation Group, a leading provider of automotive solutions. We look forward to working with Automotive Transformation Group’s customers around the world.”. About Automotive Transformation Group.

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Trusted Voice Analytics Software of 2022

JustCall

For meeting the goal of quality control, speech analytics software examines live or recorded calls and decodes emotional signs. Similar to voice recognition software, speech analytics software analyzes spoken language through artificial intelligence. Give call center agents instructions using call center voice analytics software.

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Four fast ways to reach new customers in the automotive industry

Infinity

The automotive sector is a fast-paced, ever-changing industry, so the challenge can feel even more brutal for marketers at car dealerships. As many as 89% of consumers look for vehicle information online, 1 requiring companies to translate searches into sales calls and visits to dealerships. Know what’s worked in the past.

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Infinity Launches Keyword Packs: Answering Your Biggest Questions Faster

Infinity

Our Conversation Analytics suite enables you to automatically spot every time an individual word or phrase is mentioned on a call, with customisable parameters. This pack is focused on helping you find out what’s making people cancel, seek a refund, or abandon a sale. Automotive Dealerships & Healthcare Providers.

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Text Analytics as Future of Customer Experience? We Asked Jim Tincher.

Lumoa

At the end of the day, sales numbers fall because customers are lost and overwhelmed." The future of the feedback analysis - text and voice analytics. I am a big fan of text and voice analytics. There’s a recent study in the automotive sector that the more surveys your customers receive, the less they spend on your services.

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A little more conversation: Six new ways to win with conversation analytics

Infinity

It’s been just over a year since we launched our Conversation Analytics suite , giving our clients a window into what’s really happening on their calls, at scale, without the need to manually listen to thousands of them. Some key Conversation Analytics uses include: Identifying keywords used on calls. 2) Sale or support.

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Car dealerships can’t afford to stall in their post-pandemic recovery

Infinity

Recent figures suggest that we’re finally emerging from the worst period for new car sales in living memory. Pre-pandemic they were already facing multiple pressures, from disruptive online automotive retailers entering the market, to semiconductor shortages holding up the supply chain – so this recovery cannot come soon enough.