Zingtree

APRIL 14, 2015

We’re proud to announce that we’ve “officially” launched our Agent Scripting for call centers. Zingtree Interactive Decision Tree System Redefines Call Center Agent Scripting with New App. New agent scripting tools aid in training and corporate compliance for call center applications. Press release time

Scripts 48

Scripts Call Center APIs Analytics 48

AWS Machine Learning

DECEMBER 21, 2022

Apache Iceberg is an open table format for very large analytic datasets. It manages large collections of files as tables, and it supports modern analytical data lake operations such as record-level insert, update, delete, and time travel queries. put_record API to ingest individual records or to handle streaming sources.

Scripts 79

Scripts Engineering APIs Big data 79

AWS Machine Learning

FEBRUARY 15, 2023

You can fine-tune and deploy JumpStart models using the UI in Amazon SageMaker Studio or using the SageMaker Python SDK extension for JumpStart APIs. This post focuses on how we can implement MLOps with JumpStart models using JumpStart APIs, Amazon SageMaker Pipelines , and Amazon SageMaker Projects. sm_client = boto3.client("sagemaker")

Scripts 90

Scripts APIs Engineering Enterprise 90

AWS Machine Learning

APRIL 19, 2023

Our data scientists train the model in Python using tools like PyTorch and save the model as PyTorch scripts. Ideally, we instead want to load the model PyTorch scripts, extract the features from model input, and run model inference entirely in Java. However, a few issues came with this solution.

Engineering 81

Engineering APIs Scripts Education 81

AWS Machine Learning

MAY 5, 2023

Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced. A Python script is used to aid in the process of uploading the datasets and generating the manifest file. then((response) => { resolve(Buffer.from(response.data, "binary").toString("base64"));

Engineering 101

Engineering APIs Scripts Enterprise 101

AWS Machine Learning

DECEMBER 29, 2022

You can quickly launch the familiar RStudio IDE and dial up and down the underlying compute resources without interrupting your work, making it easy to build machine learning (ML) and analytics solutions in R at scale. Users can also interact with data with ODBC, JDBC, or the Amazon Redshift Data API. Solution overview.

APIs 111

APIs Engineering Analytics Scripts 111

JustCall

JANUARY 29, 2024

As a whole, JustCall is an AI-powered customer communications platform with a ton of nifty voice, SMS, analytics, collaboration , and automation features. But one of its most remarkable features is the Sales Dialer. These are features every outbound team needs to see a measurable difference in efficiency and productivity.

Sales 52

Sales APIs Analytics Abandon rate 52

AWS Machine Learning

AUGUST 21, 2023

You also use a custom inference script to do the predictions within the container. Here, you supply the same model_name used in the create_model API call. The create_endpoint API is synchronous in nature and returns an immediate response with the endpoint status being in the Creating state.

Healthcare 83

Healthcare APIs Scripts Finance 83

AWS Machine Learning

JULY 5, 2022

Lifecycle configurations (LCCs) are shell scripts to automate customization for your Studio environments, such as installing JupyterLab extensions, preloading datasets, and setting up source code repositories. LCC scripts are triggered by Studio lifecycle events, such as starting a new Studio notebook. Apply the script (see below).

Scripts 86

Scripts Engineering APIs Consulting 86

AWS Machine Learning

MAY 25, 2023

We implement the RAG functionality inside an AWS Lambda function with Amazon API Gateway to handle routing all requests to the Lambda. We implement a chatbot application in Streamlit which invokes the function via the API Gateway and the function does a similarity search in the OpenSearch Service index for the embeddings of user question.

APIs 83

APIs Enterprise Chatbots Accountability 83

JivoChat

JANUARY 31, 2023

You will learn how to work with text files, obtain real-time information from an API with a simple script, and create pie, bar, line, area, histogram, scatter, regression, and combo charts. The course also teaches beginner and advanced Python, basics and advanced NumPy and Pandas, and data visualization. Workload: 20.5

Analytics 75

Analytics APIs Scripts Big data 75

AWS Machine Learning

JULY 29, 2022

This is the second part of a series that showcases the machine learning (ML) lifecycle with a data mesh design pattern for a large enterprise with multiple lines of business (LOBs) and a Center of Excellence (CoE) for analytics and ML. In this post, we address the analytics and ML platform team as a consumer in the data mesh.

Scripts 77

Scripts Analytics Accountability Engineering 77

AWS Machine Learning

AUGUST 10, 2022

Test the new custom model using the automatically generated API endpoint. Rekognition Custom Labels also provides the API calls for starting, using, and stopping your model. When the model is in the Running state, you can use the sample testing script analyzeImage.py Download this script from of the GitHub repo.

Scripts 84

Scripts APIs Enterprise Analytics 84

AWS Machine Learning

FEBRUARY 13, 2024

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. The second script accepts the AWS RAM invitations to discover and access cross-account feature groups from the owner level.

Accountability 112

Accountability Government Engineering Scripts 112

AWS Machine Learning

NOVEMBER 21, 2023

REGION.amazonaws.com/sagemaker-matlab-training-r2023a:latest Open MATLAB and open the live script called PumpFaultClassificationMATLABSageMaker.mlx in folder examples/PumpFaultClassification. The training function should be provided at the bottom of the MATLAB live script. amazonaws.com docker push ACCOUNT.dkr.ecr.

Engineering 93

Engineering APIs Scripts Automotive 93

AWS Machine Learning

OCTOBER 4, 2022

Developers usually test their processing and training scripts locally, but the pipelines themselves are typically tested in the cloud. Writing the scripts to transform the data is typically an iterative process, where fast feedback loops are important to speed up development. Build your pipeline.

Scripts 78

Scripts Engineering Management APIs 78

aircall

JUNE 11, 2021

2015 — An open API (applied programming interface) technology was invented to allow software applications to sync and share data between them. A discussion of voice communications isn’t complete without VoIP (voice over internet protocol) and an open API (applied programming interface) technology. Telecommunication Now.

voip 62

voip APIs Call Center Telecommunications 62

Call Journey

OCTOBER 20, 2018

Businesses are now improving their business performance by utilizing conversation analytics as a way to tap into insights from everyday customer telephone interactions. This trend is further spurred by the API economy and a rise of marketplaces such as AppFoundry, offering specialized, highly sophisticated, yet light solutions.

Scripts 45

Scripts Customer emotions Engineering industry standards 45

AWS Machine Learning

AUGUST 14, 2023

You can serialize pipelines to YAML files , expose them via a REST API , and scale them flexibly with your workloads, making it easy to move your application from a prototype stage to production. script to preprocess and index the provided demo data. script to fit your needs if you chose to use your own data.

Enterprise 75

Enterprise Scripts Best practices Analytics 75

AWS Machine Learning

FEBRUARY 29, 2024

At Deutsche Bahn, a dedicated AI platform team manages and operates the SageMaker Studio platform, and multiple data analytics teams within the organization use the platform to develop, train, and run various analytics and ML activities.

APIs 105

APIs Construction Transportation Analytics 105

Jon Arnold

OCTOBER 28, 2019

Another example would be using APIs to customize applications quickly and easily, such as IVR scripts or time-sensitive notifications. Both AI and APIs are still in early stages of adoption, especially among SMBs, but they’re both great innovation drivers, and will be key for cloud providers to meet tomorrow’s needs for end customers.

Healthcare 40

Healthcare voip APIs Scripts 40

The Northridge Group

MAY 2, 2023

To get a handle on ChatGPT, its implications, benefits, challenges, and best practices for contact centers we had a virtual conversation recently with Nathan Hart, Senior Director of Technology, Solutioning & Data Analytics, The Northridge Group. But ChatGPT can do much more than just reply.

Contact Center 67

Contact Center B2C Chatbots B2B 67

AWS Machine Learning

MARCH 15, 2023

The best practice for migration is to refactor these legacy codes using the Amazon SageMaker API or the SageMaker Python SDK. SageMaker runs the legacy script inside a processing container. Step Functions is a serverless workflow service that can control SageMaker APIs directly through the use of the Amazon States Language.

Scripts 129

Scripts APIs Engineering Construction 129

AWS Machine Learning

APRIL 5, 2024

Gramener’s GeoBox solution empowers users to effortlessly tap into and analyze public geospatial data through its powerful API, enabling seamless integration into existing workflows. With the SearchRasterDataCollection API, SageMaker provides a purpose-built functionality to facilitate the retrieval of satellite imagery.

APIs 111

APIs Engineering Analytics Healthcare 111

AWS Machine Learning

DECEMBER 6, 2023

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 108

Analytics APIs Engineering Construction 108

JustCall

APRIL 12, 2023

Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation.

Real estate 52

Real estate Interactive Voice Response CRM Call Center 52

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

Engineering 110

Engineering Accountability Construction APIs 110

Enghouse Interactive

OCTOBER 21, 2020

But if that data is captured, the AI tools will have analyzed their inquiry, and will be able to provide the agent with everything required to quickly resolve the customer’s issue, from detailed scripting, relevant support information, and access to internal subject matter experts if necessary. Act on the results.

Self service 76

Self service Contact Center Benchmark Chatbots 76

AWS Machine Learning

JANUARY 26, 2024

Consider inserting AWS Web Application Firewall (AWS WAF) in front to protect web applications and APIs from malicious bots , SQL injection attacks, cross-site scripting (XSS), and account takeovers with Fraud Control.

Best practices 128

Best practices Government Engineering Accountability 128

AWS Machine Learning

MARCH 22, 2023

Snowflake is an AWS Partner with multiple AWS accreditations, including AWS competencies in machine learning (ML), retail, and data and analytics. Access and permissions to configure IDP to register Data Wrangler application and set up the authorization server or API. Configure Snowflake. Configure SageMaker Studio.

APIs 86

APIs Engineering Analytics Scripts 86

JustCall

APRIL 9, 2024

Custom integrations and workflow automation with public API. On-screen scripts for live calls. Dedicated tools for reporting and call analytics. Deliver personalized interactions with tailored scripts. Offer superior support with scripts and call tagging. It does not offer marketing analytics integrations.

voip 40

voip Sales Scripts CRM 40

JivoChat

JULY 14, 2021

If you have a SaaS company, include relevant code and technical information, such as this example on using CRM integrations using API for developers. Review analytics. It’s vital to regularly review analytics reports in customer service, as that will help you determine which content and support strategies are performing best.

Self service 52

Self service Chatbots B2B Customer centricity 52

JustCall

FEBRUARY 20, 2024

JustCall helps you do exactly that with sentiment analysis , advanced analytics, call insights, etc. JustCall is easier to integrate: JustCall boasts 100+ integrations for CRMs , webhooks, or APIs, offering seamless compatibility with various business tools. There are also many other important differences between the two (i.e.,

Sales 52

Sales APIs Scripts Analytics 52

AWS Machine Learning

NOVEMBER 14, 2022

You need to complete three steps to deploy your model: Create a SageMaker model: This will contain, among other parameters, the information about the model file location, the container that will be used for the deployment, and the location of the inference script. (If The inference script URI is needed in the INFERENCE_SCRIPT_S3_LOCATION.

Scripts 88

Scripts APIs Best practices Engineering 88

AWS Machine Learning

AUGUST 17, 2023

AWS Glue is a serverless data integration service that makes it easy to discover, prepare, and combine data for analytics, ML, and application development. In the Spark script, use the system executable command to run pip install , install this library in your local environment, and get the local path of the JAR file dependency.

APIs 80

APIs Engineering Scripts Analytics 80

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government APIs Metrics 93

AWS Machine Learning

JANUARY 6, 2023

OpenSearch Service is a fully managed service that makes it easy for you to perform interactive log analytics, real-time application monitoring, website search, and more. OpenSearch is an open source, distributed search and analytics suite derived from Elasticsearch. The S3 path to the movie node file. from your terminal.

Entertainment 90

Entertainment APIs Scripts Analytics 90