Introducing our New Pricing Plans: Advanced AI Meets Voice and SMS

We’re turning the page to an exciting new chapter in customer communications! Last month, we rolled out new feature packages and pricing plans with a vision to help our customers work more efficiently and get the maximum value out of their tech investments. As a part of the launch, we also introduced several new advanced AI capabilities.

AI has been taking the world by storm and for all the right reasons. Generative AI, sentiment analysis, and other such advanced functionalities have been instrumental in improving the way we work. Recognizing this transformative potential of AI, we’re introducing our new Conversation Intelligence platform— JustCall iQ, a platform dedicated to delivering AI-powered voice and SMS features for customer-facing teams to become more productive and perform at their peak.

What’s New with JustCall iQ Plans?

AI is not just about automation, it’s also about augmentation. Staying true to our commitment to building the best in breed features for customer-facing teams, JustCall iQ brings powerful intelligence that’ll streamline workflows and promote purposeful conversations, eliminating guesswork.

Now, let’s directly explore the remarkable features that JustCall iQ brings to the table

Meet SMS Copilot: Craft On-point Texts for Customers with AI-driven Insights

JustCall iQ brings the power of AI to your SMS communications. Each customer interaction holds the key to your business’s success. Equip your agents with the AI capabilities of Tone analysis and Rephraser to craft on-point and impactful customer messages. These tools ensure enhanced text quality and the ability to respond with the appropriate tone, ensuring every interaction hits the mark.

Get the Context Behind Every Interaction with Call Summary and Transcriptions

Making ambiguous assumptions about customer interactions can be detrimental for your business. Now you can get succinct summaries of long calls with Call Summary and save time on obtaining key information without having to go through the entire call. Additionally, JustCall iQ offers complete transcriptions for calls that users will be able to access anytime after the call ends.

Harnessing the Power of Real-Time Features: Making a Lasting Impact When it Counts the Most

Customer conversations can be unpredictable and put agents in a challenging spot. JustCall iQ offers a range of features such as real-time agent assist, AI coaching, and script compliance, to guide agents and help them course-correct when it matters the most. With real-time recommendations and prompts, agents are able to better navigate difficult situations and handle objections.

Track and Train Agents with Powerful AI-based Insights

No need to wait for annual performance reviews to assess your agents. JustCall iQ delivers instant, actionable insights to help agents get better with each call. Additionally, it helps managers and supervisors identify coaching needs and build customized coaching plans with objective data around their customer communications.

Take a closer look at all our new AI offerings to level up your business conversations. Discover everything about our new AI capabilities by exploring our AI-powered conversation intelligence platform.

Your Guide to the New JustCall iQ Pricing Plans

Below is an overview of the new JustCall iQ plans:

Team+

NOTETAKER

$49 per user/month (billed annually) | $69 per user/month (billed monthly)

Ideal for small teams, the Team+ plan offers the Notetaker with powerful AI capabilities like Call summary and transcriptions, Coaching comments, and SMS Copilot. It combines these AI capabilities with SMS and calling features including inbound and outbound calling, SMS with WhatsApp inbox, and more.

Pro+

COACHING ASSISTANT & MULTI-CHANNEL NOTETAKER

$89 per user/month (billed annually) | $109 per user/month (billed monthly)

Pro+ plan is meant for larger teams and beyond the AI capabilities offered in the Team+ plan, it comes with advanced features like AI call scoring, Manual scoring, Custom moments, Tags and Call analytics. These AI functionalities come as an addition to the voice and SMS features within the Pro plan, such as bulk SMS, Sales Dialer, and live call monitoring.

Business+

REAL-TIME AGENT ASSIST

Contact sales to learn more

With the Business+ plan, you can access real-time AI insights for your calls. Besides all the AI capabilities in the Pro+ plan, the Business+ plan brings Multi-script compliance and Real-time agent assist. Other business communication features like advanced security and compliance, premium support and customer success are also a part of the Business+ plan. This package is particularly ideal for larger businesses looking for custom usage bundles.

Here’s a snapshot of the new JustCall iQ packages and the features these encompass:

To learn more, check out our complete pricing packages.

Add the Power of AI to your Customer Conversations

JustCall is a customer communication platform purpose-built for customer-facing teams. Blending artificial intelligence (AI) into our suite of features is a step towards helping modern sales and support teams excel and drive customer delight effortlessly.

To better understand how our pricing model functions, we encourage you to visit our pricing page. Feel free to reach out to us with any questions.