Buddying Up – Putting Virtual Employee Assistants at the Heart of Agent Development
TechSee
MARCH 7, 2019
The contact center industry continues to face extremely high agent turnover, with some outbound and telemarketing centers experiencing attrition rates as high as 27% annually. Today’s limited Virtual Employee Assistants. Current VEAs, such as Personik and Wizy , focus mainly on helping employees engage with the company.
104 
Let's personalize your content