CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
It’s time to look at your customers as teammates rather than as opponents. It’s time to reboot your customer experience game. Here is the reality: A poor (or even worse, unmemorable) customer experience (CX) has led to a resounding “Game Over” for many businesses in the last few years. 2018 is game time.
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