Top 5 Customer Service & CX Articles for Week of January 22, 2024
ShepHyken
JANUARY 21, 2024
Each week, I read many customer service and customer experience articles from various resources. The subtitle of this article is the perfect summary: The integration of AI in customer service isn’t about choosing between technology and humanity. Here are my top five picks from last week. Connect with Shep on LinkedIn.
Let's personalize your content