Guest Post: How to Create Massive Customer Surplus through Memorable Onboarding & Obsessive Service
ShepHyken
JULY 15, 2022
Step 4: You assign your best client success manager on their account and ensure they’re scheduled for your monthly training workshops as a non-negotiable. Step 5: You send a feedback survey plus a gift card after four weeks in the program to gauge where they’re at and see how it’s going. Conclusion.
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