aircall

AUGUST 18, 2017

Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Founded in 2012, Mention rapidly acquired over 650,000 customers. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos.

Sales 59

Sales Outbound sales Inbound sales voip 59

OctopusTech

SEPTEMBER 9, 2023

The dedicated call centers handle day-to-day customer queries such as solving credit card issues, checkout process problems, and many more. It is a strategic method by which businesses can lower their operational costs and optimize customer service solutions. But this is not all.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

CrazyCall

JANUARY 21, 2019

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

Telemarketing 87

Telemarketing Sales Scripts CRM 87