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Ways Conversational AI Can Drive eCommerce Sales

JustCall

After all, it accounts for 31% of eCommerce site revenues. With information on customer purchase patterns, online behavior, and preferences, conversational AI can pitch products to increase average order value and maximize revenue potential.

Sales 52
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How Customer Success Technology Tackles the Top 7 CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, despite the pandemic. .

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How Customer Success Technology Tackles the Top CS Challenges

Totango

Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, despite the pandemic. .

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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Even for highly responsive, customer-centric businesses, relying on live agents all the time is expensive and unsustainable. Customers might reach out with urgent issues at off-times — during work breaks, after office hours, on weekends, or on holidays. Increases revenue potential. Configure a chatbot.

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CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

This put power into the hands of the consumer, and lead businesses to focus in on the customer experience. The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue.

CRM 50