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Inside Customer Success: Winning by Design

Amity

Winning by Design is a premier provider of strategy consulting and coaching programs for SaaS Sales and Customer Success organizations. We are about to launch our second course designed for CSM’s and Account Managers in charge of expansion revenue. At a small 2-30 person company we are coaching CEO’s and team leads.

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Jan 18 – Customer Success Jobs

SmartKarrot

Foster account growth/expansion via new products and markets. Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands. You will serve as a strategic partner to cross-functional teams to ensure revenue acceleration and account growth. Apply here: [link].

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Nov 24 – Customer Success Jobs

SmartKarrot

Coach team members to be the expert on our client’s business, strategy, goals, objectives, and organization/contacts. Ensure team is densifying white space opportunities to optimize client’s business performance while growing our revenue. Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook.

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Dec 17 – Customer Success Jobs

SmartKarrot

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identify opportunities for account growth within your managed accounts.

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Call Flow in a Contact Center: All You Need to Know

JustCall

Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. From Intelligent IVR that pre-screens calls and handles low-hanging customer queries to live agent coaching with call whispering and barging – technology is making call center call flow a piece of cake.

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Sep 30 – Customer Success Jobs

SmartKarrot

Hold accountability for overall customer delivery and execution against contractual obligations, growth and renewal. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Apply here: [link].

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Driving Revenue Through Customer Segmentation

Amity

Based on these attributes, coaches, doctors and kinesiologists trained and assessed me specifically so I could reach my full potential. I didn’t do the same weight lifting program as the NHL hockey players that my weight coach was training or the same dryland training as track athletes. Backstroke & IM.