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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues.

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CEO’s Guide to Growth through Customer Experience Alignment

Answer Dash

One thing that gets lost in individual initiatives is low accountability for the larger picture of growth. Each manager generates piecemeal benefits by pulling various financial levers.” It tracks benefits realization and accountability by laying a baseline that clarifies results gained.” “The Connect with Ms.