Ann Michaels and Associates

SEPTEMBER 24, 2019

Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. if applicable) It’s amazing how many inbound sales depart ments are totally unprepared for this line of questions. B2B Mystery Shopping To Improve Your Business. What types of products/services do you offer?

B2B 49

B2B Inbound sales Upselling B2C 49

Ann Michaels and Associates

JUNE 11, 2018

Traditional mystery shopping in the business-to-consumer (B2C) model is pretty straight-forward. It’s amazing how many inbound sales departments are totally unprepared for this line of questions. Furthermore, fictitious accounts and companies can be created to pose as current customers to evaluate the service ordering process.

B2B 40

B2B Inbound sales Upselling B2C 40

NobelBiz

JULY 9, 2020

These metrics are unsurprisingly relevant for both B2B and B2C – given that everyone is affected by the crisis in one way or another. Whether it’s outbound or inbound, sales or support, the agents of our industry are more often than not the drivers and the touch-points for consistent customer journeys.

Contact Center 52

Contact Center Inbound sales B2C contact center solutions 52

JustCall

APRIL 13, 2020

However, to maintain the same level of professionalism, it will be wise for you to take these tips and hacks into account. Holding regular team check-ins through video meetings is also crucial for holding them accountable. Kevin Dorsey, VP of Inside Sales at Patient Pop has been managing almost 100 sales reps remotely.

Sales 98

Sales CRM Analytics Chatbots 98

JustCall

FEBRUARY 11, 2022

Key Account Manager: A key account manager is an entry level to mid level sales job. One of the main objectives of a key account manager is to develop trust relationships with clients so they don’t end up turning to competition. Preparing and planning out pre-sales and post-sales follow-ups.

Sales 52

Sales B2C call center software B2B 52

CrazyCall

JANUARY 21, 2019

The world of sales has been changing over the past few decades. With the growth of new software and technology, new types of sales processes have come into play. One of those “new” forms is inside sales, which, according to accounts such as this one by Salesloft , is growing 15 times faster than outside sales.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

CrazyCall

AUGUST 16, 2019

If you want to master direct selling, account-based sales, and field sales this will be one of the best sales podcasts for you! Recommended episode: One Idea That Will Increase Your Sales Opportunities. Quotable is one of the best sales podcast tailored to B2B sales pros. sales development.

Sales 115

Sales B2B Coaching Personalization 115