Product Updates

JustCall and Copper: The Ultimate Mobile Integration for Seamless Communication

For businesses relying on Copper, the leading CRM for Google Workspace users, there’s exciting news on the horizon. JustCall, a top-tier cloud-phone & SMS solution is now also available in Copper’s mobile app – making the integration available on all Copper devices. This integration is a game-changer for SMBs and Google Workspace users alike.

Deep Dive into JustCall’s Copper Integration

JustCall’s integration with Copper is more than just an integration; it’s a comprehensive communication solution. JustCall’s Copper integration offers seamless communication with click-to-call and click-to-message features for effortless contact management.

All interactions are automatically logged as activities, including calls and texts, providing a comprehensive solution both on desktop and mobile through the Copper mobile app. Stay connected anywhere anytime!

For those who prefer browser-based operations, JustCall has another treat. The chrome extension offers the convenience of initiating calls straight from the browser, eliminating the need to use a phone. With the added click-to-call and click-to-text features adjacent to every phone number displayed, it simplifies and streamlines communication.

Why JustCall and Copper?

The integration of JustCall with Copper isn’t just about convenience; it’s about enhancing the entire communication experience. Here’s why this partnership is turning heads:

  1. Unified Communications: Say goodbye to toggling between apps. With JustCall integrated into Copper, you can make calls, send texts, and manage communications all from one platform.
  2. Stay Connected Everywhere: As remote work becomes the norm, desk-bound operations fade. With this enhanced integration, maintain seamless connectivity, be it from the office, home, or while traveling.
  3. Enhanced Agent Training: With 100% call recording and voicemail access, training new agents and ensuring brand etiquette has never been easier.

Never Miss a Lead with JustCall on Copper Mobile

The beauty of this integration extends beyond mere convenience. With JustCall now available within the Copper mobile app, businesses have an edge in lead management. Every call, every text, every interaction is logged, ensuring no lead slips through the cracks. And with the added benefit of mobile access, you’re always in touch, no matter where you are.

Setting Up JustCall on Copper Mobile

Ready to elevate your communication game? Setting up JustCall on Copper Mobile is a breeze:

On Copper:

  1. Log in to Copper.
  2. Go to ‘settings’ from the dashboard sidebar.
  3. Select ‘API Keys’ and click ‘Generate API key’.
  4. Label the key (e.g., JustCall) and copy it.

On JustCall:

  1. Log in to JustCall.
  2. Navigate to the ‘Integrations’ section.
  3. Search for “Copper” and select “Integrate”.
    • Depending on your team’s previous integrations:
    • If you’re the first to set up: Enter your Copper email and paste the API key.
    • If integrating with a different Copper company: Click “Integrate another Copper account” and
    • provide your email and API key.
    • If integrating with the same Copper company as a team member: Select the desired Copper company and enter your email.
  4. Click “Integrate” and wait for the confirmation message

Your JustCall account is now integrated with Copper.

For a visual guide, check out this help article that walks you through the process.

The Bigger Picture: Outbound Use Cases

Picture this scenario: You’re away from your desk and a notification about a potential lead pops up. In a conventional setting, you’d be waiting until you return to your workspace to act on it.

But with JustCall’s integration on Copper Mobile, you can immediately reach out, ensuring you never miss an opportunity.

As we move forward, we’re excited to gather specific use cases from Copper x JC users. The potential is limitless, and we’re just scratching the surface.

In Conclusion

The integration of JustCall’s mobile app within Copper is more than just a technical enhancement; it’s a paradigm shift in how businesses communicate. With the combined power of these two platforms, SMBs and Google Workspace users are set to redefine efficiency, connectivity, and customer engagement.

Ready to experience the future of communication? Get started with JustCall on Copper today.

Gaurav is the founder and CEO of JustCall. He is passionate about making life easier for the sales and support community through SaaS software. A big believer in the Lean Startup methodology, he loves helping SMBs find frugal ways to grow their business. He frequently writes about the intersection of SaaS, Sales enablement and Customer Experience.

How useful was this post?

2/5

-

( 1 votes)