When Adding Call-Backs to Your Call Center, Beware The “Free” Option
Fonolo
JANUARY 23, 2018
2) Reduce Abandon Rates. Abandonment leads to higher repeat calling (which can strain the call center system) and, of course, frustrate customers. If you’re interested in how all these factors can combine together to yield cost savings for your call center, check out our eBook, The ROI of Call-Backs for Your Call Center.
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