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6 Top Chatbot Examples: AI Customer Service Bots in Action

Comm100

Chatbots can start a chat when they detect a customer stumbling through the site or showing potential signs of cart abandonment. After all, they’re known for reducing shopping cart abandonment rates by up to 20%. Industry: Telecommunications. Free eBook. Their target market shot up, literally overnight.

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TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)

CrazyCall

Call Abandonment Rate. Occupancy Rate. Transfer rate. That’s why we’ve neatly packed everything into an Ebook that you can download and get back to anytime you want and need. Download Ebook. Call Abandonment Rate. What does call center abandonment rate calculation look like?