Proactive Chat: What It Is, Use Cases & Best Practices
JivoChat
FEBRUARY 16, 2021
In this guide, we’ll compare proactive versus reactive chat, examine the best practices when using proactive chat, and finish up showing you nine ways to use proactive live chat (with examples) on your site. Proactive Chat Best Practices. Upsell and cross-sell at the point of purchase. Let’s get started!
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