6 Top Chatbot Examples: AI Customer Service Bots in Action
Comm100
NOVEMBER 2, 2020
Cutting wait time, reducing operational costs, and improving conversions are just some of the customer service superpowers already enabled by AI. Chatbots are often associated with B2C verticals, so what is a chatbot’s role in B2B? After all, they’re known for reducing shopping cart abandonment rates by up to 20%.
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