JustCall

JANUARY 29, 2024

To help you make a decision you won’t regret, we’ve compiled this comprehensive JustCall vs Kixie sales dialer comparison that covers key areas, including pricing, features, integrations, usability, and customer support. Your teams also save hours of manual work and bring down call abandonment rates.

Sales 52

Sales APIs Analytics Abandon rate 52

OctopusTech

SEPTEMBER 29, 2022

Customers are the most vital part of any business and to build a better relationship with them you need to invest in the customer service software. It is the backbone of building a successful business and providing an exceptional digital customer experience. . Customization options. Team collaboration.

Customer Service 62

Customer Service CRM Self service Analytics 62

NobelBiz

AUGUST 11, 2022

Having access to the customer’s particular account information makes it simpler for your agents to answer personal queries and advise consumers on the best option. In general, this rating is used to assess both customer happiness and the support team’s performance.

contact center solutions 52

contact center solutions Contact Center Interactive Voice Response Cloud contact 52

JustCall

FEBRUARY 28, 2024

Embrace change with customizable workflows and open APIs for future integrations. Account Executive. There are limitations in terms of customizing the CRM module, specifically in adding more fields for client information. Excellent customer support and helpful technical assistance. Insurance Broker.

Real estate 52

Real estate CRM Sales Analytics 52

JivoChat

JUNE 20, 2021

App categories include: Accounting & Tax. CRM & Customer Service. Seamless integrations via API, webhooks, & mobile SDK. 24/7 customer support. PayHelm Accounting & Reporting. Key features: Integrates data across multiple BigCommerce accounts. Catalog & Order Management.

Accountability 52

Accountability Sales Advertising Abandon rate 52

JivoChat

APRIL 13, 2021

We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. What Is Customer Service Automation? Customer service automation — also known as customer support automation — is a technology-led process for assisting customers without any human involvement.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40