Comm100

FEBRUARY 6, 2024

In this blog post, you will learn some of the most effective gamification strategies and how they can benefit your higher education students and overall teaching experience. Gamification involves integrating game elements , such as points, badges, and leaderboards, into educational settings. billion by 2030.

Gamification 40

Gamification Education Feedback Construction 40

Hodusoft

MARCH 13, 2024

billion by 2030. BPO centers also focus on continuous improvement through feedback mechanisms and performance analytics. BPOs need to ensure ongoing education to keep agents updated on industry changes and new offerings. percent from USD 90.57 billion in 2021 to USD 205.32

Contact Center 52

Contact Center Customer Support Contact center software outsourcing 52

Noble Systems

MAY 18, 2017

Regardless what call you them they are nearly 98 million young adults born between 1980 and 2000 and by 2020 they will represent nearly 50% of the workforce, by 2030 as much as 75%. Millennials are very analytical and practical when it comes to learning and implementing their skill set. Let them touch it!

Call Center 40

Call Center Finance Education Technology 40

Spearline

JULY 13, 2021

Therefore, one of the purposes of the Spearline blog is to educate our readers and update them with the latest and most relevant pieces of information, including trends in the contact center industry. The adoption of contact center Speech Analytics. 2: Survey taken from Spearline's 2020 Global Telecoms Report.

Contact Center 98

Contact Center Telecommunications Analytics Surveys 98