article thumbnail

The need for CX

TMP Direct

The size of the US CX industry is expected to grow 15% annually from 2021 to 2028. TMP provides white-glove service to its clients with 24×7 omni-channel support for voice, email, chat, messaging, and fulfillment, guaranteeing a unique customer experience. Improving CX is a huge opportunity for growth. TMP’s role.