Remove 2028 Remove CRM Remove Customer Service Remove Upselling
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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. It’s a fact: today’s customers want real-time and on-demand information from businesses. Upsell and cross-sell.

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Conversation Intelligence: The key to success in customer conversations

JustCall

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. This way, they can provide better customer service while decreasing the number of support tickets they receive.