JivoChat

JUNE 9, 2021

One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. This means savvy marketers and business people are turning to chatbots and other conversational marketing tools at quickly escalating rates.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

Nicereply

FEBRUARY 1, 2023

According to many studies and surveys, customer experience is a key part of any company’s success. Customers seek personalization 80% of consumers are more likely to buy from a company that provides a tailored experience. 86% of marketing agencies say brands will expect them to be able to assist with chatbot projects by 2025.

Customer Experience 59

Customer Experience Advertising Chatbots B2B 59

JustCall

MARCH 9, 2023

billion , from 2022 to 2028, with a CAGR of 21.8%. So, while you’re on the call with the customer, the solution can leverage AI, NLP, and machine learning in real-time to provide insights and situational prompts to help personalize your pitch and say just the right things that land well with customers and prospects.

Coaching 52

Coaching Sales Chatbots Analytics 52

CSM Magazine

DECEMBER 5, 2018

By 2028, recent research forecasts that 70-80% of online purchases will be made using mobile devices. The survey finds that the most successful retailers are those offering a personalised, convenient service that gives customers exactly what they want. This will include incoming requests as well as customer outreach.

Customer Experience 58

Customer Experience Chatbots Customer Service Personalization 58