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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. It’s a fact: today’s customers want real-time and on-demand information from businesses. Conduct surveys.

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Call Center Dialer Software: Optimization Best Practices

NobelBiz

from 2021 to 2028 to reach USD 12.2 billion by 2028. This ultimately impacts the quality of the customer service they provide. By automating the dialing process, dialers can connect agents to customers quickly, reducing wait times and keeping agents engaged.

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Increase ROI of BPO with Omnichannel Contact Center Software

Hodusoft

Increase ROI of BPO with Omnichannel Contact Center Software Excellent customer service is just as important as excellent marketing efforts. About 68% of consumers say they would pay more for a product or service from a company that has a reputation for great customer service. during the forecast period 2022-2028.

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Don’t Let Challenges Sink Your BPO! Navigate with HoduSoft

Hodusoft

from 2021 to 2028. A versatile solution tailored for modern businesses, HoduCC offers an array of advanced features to help BPOs streamline operations, enhance customer experiences, and drive business success. As per a report , the global BPO market size was valued at $221.5 billion in 2019 and is expected to grow at a CAGR of 7.4%

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Conversation Intelligence: The key to success in customer conversations

JustCall

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. Customer Behavior Insights Actionable insights are crucial to the success of any business.

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Cloud Phone System for Remote Teams | Maintain Business Continuity

JustCall

It is anticipated that by 2028, 73% of teams will work remotely. According to a study by Global Workspace Analytics, IBM saved about $ 50 million by switching to remote work. Any profit-making business would want to ensure that they don’t turn away any customers. Responsive Customer Service with SMS Bots.

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