JivoChat
JUNE 9, 2021
One technology leading the way online is chatbot marketing. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. This means savvy marketers and business people are turning to chatbots and other conversational marketing tools at quickly escalating rates.
Hodusoft
OCTOBER 19, 2023
million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. By providing self-service options like IVR (Interactive Voice Response) systems, automated chatbots, virtual assistants, and others for routine inquiries, customer’s routine queries can be resolved efficiently without agent intervention.
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Inbenta
OCTOBER 11, 2021
– Define Your Chatbot Goals. – Take Care of Your Chatbot Branding . According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . Read on to discover how to make them work for you – and how to avoid some common chatbot pitfalls.
JustCall
MARCH 9, 2023
billion , from 2022 to 2028, with a CAGR of 21.8%. AI-powered Chatbots AI chatbots combine the power of NLP and machine learning to simulate human interaction through text inputs and voice commands. The global market for conversation intelligence platforms is projected to reach $18.4
Hodusoft
MARCH 21, 2024
from 2021 to 2028. Automation tools like Interactive Voice Response (IVR) and AI Chatbot, offer customers self-service options, allowing agents to focus on important calls, thereby reducing extra workload. As per a report , the global BPO market size was valued at $221.5 billion in 2019 and is expected to grow at a CAGR of 7.4%
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