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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

This means marketers have all kinds of resources at their fingertips and can connect with customers and manage relationships on a variety of channels. From powerfully-built CRMs to drive home sales to project management software that keeps campaigns organized, the right tech can help get the job done. Chatbots improve customer service.

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Beauty in Imperfection

C Space

Marketing (and advertising) has a perfection problem. Just like how Nike decided to feature Colin Kaepernick as the face of their new advertising campaign, two years after he famously refused to stand for the US national anthem in protest of police brutality. 5 Retailers With the Best Customer Experiences of 2018.