Select VoiceCom Blog

NOVEMBER 29, 2023

India The world increasingly demands work from industries like IT, software development, and accounting. The country’s robust manufacturing sector accounts for 28.7% billion in revenue in 2023 and a CAGR of 3.58% between 2023 and 2028. Revenue for IT outsourcing in 2023 was at US $8.81 year-on-year.

outsourcing 98

outsourcing Business Process Outsourcing Government Telecommunications 98

Hodusoft

OCTOBER 19, 2023

BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73

Contact Center 52

Contact Center Interactive Voice Response Contact center software Self service 52

Call Experts

MAY 20, 2021

Back-office services: accounting, infotech (IT) services, personnel (HR), attendance tracking, employee call-out solutions, quality control, and payment processing. Front-office services: phone and customer service, appointment management, outbound sales, lead verification, surveying, after-hours customer support, and call-forwarding.

Business Process Outsourcing 52

Business Process Outsourcing outsourcing Outbound sales Surveys 52

JivoChat

JUNE 9, 2021

Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. Customer service is at the heart of this journey and should be considered each step along the way. Conduct surveys.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

JustCall

MARCH 9, 2023

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. The system then analyzes the text to extract important information about your customers’ needs, wants, and concerns.

Coaching 52

Coaching Sales Chatbots Analytics 52

JustCall

MARCH 24, 2020

It is anticipated that by 2028, 73% of teams will work remotely. Meanwhile, customer support teams can also sustain their workflows, from anywhere, at any time. This ensures that you maintain the same standard and quality of customer service. Helpwise is Shared Inbox for your team email, SMS & WhatsApp accounts.

CRM 72

CRM Analytics Sales Enterprise 72