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Chatbot Marketing: 11 Actionable Use Cases (With Examples)

JivoChat

JUNE 9, 2021

Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. There are two main kinds of chatbots: Rules-based chatbots are sometimes called decision-tree bots or scripted chatbots.

Chatbots 52
Chatbots Marketing Upselling Surveys 52
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Conversation Intelligence: The key to success in customer conversations

JustCall

MARCH 9, 2023

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. This helps reps understand how customers are reacting to what they’re saying during calls, so they can adjust accordingly.

Coaching 52
Coaching Sales Chatbots Analytics 52
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