JivoChat

JUNE 9, 2021

Marketers all around the world are opting for this kind of customer connection automation. In fact, the global chatbot market is expected to see a compound annual growth rate of nearly 25% between 2021 and 2028. It’s a fact: today’s customers want real-time and on-demand information from businesses. Conduct surveys.

Chatbots 52

Chatbots Marketing Upselling Surveys 52

JustCall

MARCH 9, 2023

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. This way, they can provide better customer service while decreasing the number of support tickets they receive.

Coaching 52

Coaching Sales Chatbots Analytics 52

JustCall

MARCH 24, 2020

It is anticipated that by 2028, 73% of teams will work remotely. Any profit-making business would want to ensure that they don’t turn away any customers. A responsive customer service system is, after all, a mark of a business that genuinely cares about its customers. Agent Availability Tracking.

CRM 72

CRM Analytics Sales Enterprise 72