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6 Pain Points Faced by Gig Customer Service and How Vision Can Solve Them

TechSee

gigs will surpass the permanent workforce by 2027, growing 40% by 2027 to reach 86 million. Brand Pain Point #2: Missed opportunities to drive revenue via upsells. Now the company can engage the customer in the future for upsells like subscription coffee service, accessories, product warranties, or other promotions.

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Play, Support, Repeat: How Gaming Companies Can Design a Winning Customer Experience

Netomi

To offer a sense of the sheer size and exponential growth of the gaming market, in 2021 it was valued at USD $198 billion, and, by 2027, it is expected to reach a value of USD $340 billion.

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Choosing the Right Contact Center for Your Business: Key Factors to Consider

Call Experts

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Driving Revenue As explained by Contact Center Pipeline , effective call center agents can do more than just resolve issues; they can also upsell or cross-sell products and services, contributing to increased revenue.

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Top 5 AI-driven Customer Service Trends To Watch in 2022

CSM Magazine

Recently, Verified Market Research concluded that up to 2027, the Conversational AI space would surge exponentially and reach a valuation of $18.02 Not only this, with time, you can even start strategic selling or upselling with more genuine product ideas and recommendations. 5 Best AI-driven Customer Service Trends in 2022.

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Using Conversational Commerce as an Alternative to In-Store Shopping

Quiq

Streamlined selling: Chatbots can promote and upsell products based on consumer queries. billion by 2027. Cross-Sell and Upsell. Upselling and cross-selling strategies help retailers earn more money by selling products to consumers at the checkout page. billion in 2019 and is expected to grow to $30.45

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5 Key Trends for ECommerce Customer Satisfaction in 2022

Kayako

billion by 2027. Personalization provides the “human touch” that helps reach conversion goals such as sales and upselling, higher engagement, customer retention, brand loyalty, and increased customer satisfaction. A McKinsey Global Institute study reports that eCommerce is growing 3.3 Purchases Across Channels.

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AI for Sales: The Ultimate Guide

JustCall

By 2027, the global investments in chatbots will hit around US$ 450 Mn – almost 11X up from the 2018 levels. Not only does this accelerate the process of devising upsell/cross-sell campaigns, but it also fixes potentially hidden problems before they intensify. Easier Upselling/Cross-selling. Machine Learning.

Sales 52