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Outsourcing in 2021 – the Year of BPO Companies

Anexa BPO

According to a recent study conducted by Grand View Research Inc, the global business process outsourcing market size is expected to reach $405.6 billion by 2027, expanding at a compound annual growth rate of 8%. Outsourcing processes like telemarketing, customer retention or social media marketing to a BPO company could pay dividends.

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How to Start Your Call Center Business in Jamaica

Dialer 360

The global call center market is projected to reach a value of USD 496.9 billion by 2027, providing ample opportunities for growth and expansion in Jamaica. Outbound call center makes sales calls as well as telemarketing calls to sell services.

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A Complete Guide to Setting Up a Call Center

Hodusoft

Outbound call centers As the name suggests, outbound call centers enable companies to make outgoing calls, which include sales calls, feedback surveys, telemarketing campaigns, and market research. This type of call center handles every type of call ranging from telemarketing sales calls to customer support calls.