Outsourcing in 2021 – the Year of BPO Companies
Anexa BPO
JANUARY 3, 2021
billion by 2027, expanding at a compound annual growth rate of 8%. While originally BPO applied solely to manufacturers who would outsource large segments of their supply chains, in recent years BPO has become prevalent among areas such as telemarketing, social media marketing, customer retention, tech support and more.
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