Anexa BPO

JANUARY 3, 2021

According to a recent study conducted by Grand View Research Inc, the global business process outsourcing market size is expected to reach $405.6 billion by 2027, expanding at a compound annual growth rate of 8%. Outsourcing to a BPO company allows you to react swiftly to changing trends and shifts in customer behaviours.

outsourcing 52

outsourcing Business Process Outsourcing Telemarketing Customer retention 52

JustCall

NOVEMBER 16, 2022

Let us consider some facts here: The eLearning market isn’t new but is now over 21 years old. The market has grown at 900 % since 2000, owing to the pandemic. eLearning in the customer services industry is growing at a steady rate of 15 % each year. billion globally by 2027. Benefits Of e Learning For Call Center Agents.

Call Center 52

Call Center Consulting Consulting Education 52

SmartKarrot

APRIL 21, 2022

The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The leader adapts the company with the customer in mind. contact-form-7].

Customer centricity 10

Customer centricity Chief Customer Officer SaaS B2B 10

SmartKarrot

APRIL 21, 2022

The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The leader adapts the company with the customer in mind. contact-form-7].

Customer centricity 10

Customer centricity Chief Customer Officer SaaS B2B 10