2027 Customer retention Management Sales 
Anexa BPO
JANUARY 3, 2021
billion by 2027, expanding at a compound annual growth rate of 8%. While originally BPO applied solely to manufacturers who would outsource large segments of their supply chains, in recent years BPO has become prevalent among areas such as telemarketing, social media marketing, customer retention, tech support and more.
OctopusTech
NOVEMBER 21, 2022
Business owners can increase their client’s experience, lower additional costs or charges in payment methods, decrease cart abandonment rate, and improve their customer retention rate by choosing the best payment gateways for their eCommerce store. Are there any additional customization or integration charges involved?
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JustCall
NOVEMBER 16, 2022
eLearning training courses benefit everyone in a team – the management, supervisors, customer service representatives, WFM professionals, technical agents, employees handling calls, and staff dealing with compliance and clients. Employees must be confident and empowered to make bold decisions on the spot to care for their customers.
SmartKarrot
APRIL 21, 2022
The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The C-suite needs to exude customer centricity with the CEO at the helm of affairs.
SmartKarrot
APRIL 21, 2022
The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips. Steve Jobs once advised to get closer to customers. The C-suite needs to exude customer centricity with the CEO at the helm of affairs.
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