2027 Chatbots Customer centricity Sales 
JustCall
APRIL 3, 2023
An inbound sales call center is an absolute necessity. Salesforce predicts that an overwhelming 92% of all customer interactions still happen over the phone. However, the same survey suggests that 85% of customers express dissatisfaction with their phone experience. dollars by 2027.
LiveChat
JULY 24, 2018
Win customers with cognitive solutions. In order to implement a powerful customer-centric strategy that can enhance customer experience, brands need to extensively implement automation and innovative cognitive technologies. A lesser probability of customer annoyance ? Cognitive use cases: Sales and marketing ?
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