How to Deliver Outstanding Customer Experience Using Cognitive Solutions
JULY 24, 2018
By leveraging the possibilities offered by mobile, advanced text, social media, analytics and multi-channel integration, businesses can offer the most compelling customer experience. Cognitive use cases: Sales and marketing ? Insights – Embed cognitive technologies to get access to advanced analytical capabilities. Intelligent management of information using cognitive analytics helps businesses to unlock the value of complex unstructured data and data sources in real-time.