How to Deliver Outstanding Customer Experience Using Cognitive Solutions


By leveraging the possibilities offered by mobile, advanced text, social media, analytics and multi-channel integration, businesses can offer the most compelling customer experience. Cognitive use cases: Sales and marketing ? The Global cognitive analytics market is likely to reach $40.25

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Branch Mesenger

Online sales are still only around 10% of total commerce, but are growing at a rapid pace. RBC Capital predicts Online sales to account for 24 percent of total sales by 2027. The company’s same-store sales increased 5.6 same-store sales growth. "Of