How to Deliver Outstanding Customer Experience Using Cognitive Solutions
JULY 24, 2018
By understanding new patterns with your data, you can gain insight into new strategies and operational efficiency, to augment, to scale and to eventually create personalized and more meaningful connections with your customers. . By leveraging the possibilities offered by mobile, advanced text, social media, analytics and multi-channel integration, businesses can offer the most compelling customer experience. Cognitive use cases: Sales and marketing ? Billion by 2027.