Moving to the cloud – Call centre tech migrations
Spearline
JANUARY 6, 2022
A recent AVANT “6-12” report focusing on CCaaS notes that the CCaaS market currently accounts for more than $3 billion in global sales. billion by 2027. One survey notes that responding CIOs indicate their use of on-premise applications dropped by more than 40% in 2021. Projections suggest that sales reach $10.5
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