How Businesses Can Leverage Voice AI Solutions for SAP Customer Experience
3CLogic
NOVEMBER 27, 2023
of agent interactions are AI-automated, Gartner expects that number to rise to 1-in-10 by 2026 — or higher. That’s a boon for any customer or employee support team, potentially saving up to $80 billion in labor costs per year by 2026. As businesses journey into the future, AI will play a major role in resolving customer challenges.
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